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Home Care Guide and Directory

Please note that we have moved our Home Care Guide to our main It's Your Life website, which also has a searchable directory of retirement villages, as well as searchable directories of home care service providers, aged care homes and other products and services for seniors. The following links will take you to the relevant pages of our Home Care Guide on that website:

If you want to remain in your own home, but need help with daily tasks, then a range of services are available to help you do so. Historically, most home care services were provided by community, charitable and religious organisations. Today, these services are also being provided by a growing number of private businesses and many people also offer their services individually, on a freelance basis or through an agency.

There are also a number of programs that are subsidized by the Commonwealth Government. These include the Home and Community Care (HACC) Program and Home Care Packages.

So if you need help, your 3 main choices are to arrange the services that you need:

  1. directly with one or more private service providers (at commercial rates) and/or community, charitable or religious organisations (which may offer a charitable subsidy)
  2. under the Home and Community Care (HACC) Program
  3. through a tailored and coordinated Home Care Package.

How Do You Find The Right Home Care Service Provider?

As noted above, you can now find and review home care service providers across Australia by searching the home care directory on our main It's Your Life website.

To help you find the type of home care services that you are looking for, the listings in our home care directory indicate whether the relevant home care service provider participates in the Home and Community Care (HACC) Program and/or provides Home Care Packages.

More Information?

Also as noted above, we have moved our Home Care Guide to our main It's Your Life website, so the following links will take you to the relevant pages of our Home Care Guide on that website:

  1. Overview

  2. Home and Community Care (HACC)

  3. Home Care Packages

  4. Advocacy and Complaint Resolution