Australian Consumer and Competition Commission
The national consumer watchdog.

Australian Consumers Association
Better known as the publishers of Choice Magazine.

Australian Direct Marketing Association
The Australian Direct Marketing Association (ADMA) has a Consumer Help section, which includes a Do Not Contact service to have your name and contact details removed from marketing lists used by ADMA members.

Banking Ombudsman
The Banking Ombudsman Scheme requires the banks to provide personal customers with a free, external and independent process for resolving disputes. It is paid for by the banks as part of their service to customers.

Commonwealth Ombudsman
The Commonwealth Ombudsman considers and investigates complaints from people who believe they have been treated unfairly or unreasonably by a Commonwealth Government department or agency.

Consumer.gov.au
This is the official website of the Ministerial Council on Consumer Affairs.

Consumers Online
Consumers Online is the Commonwealth Government's one-stop-shop for consumer protection information in Australia and provides important information on consumer publications, consumer representatives, and stuff for kids.

FIDO
FIDO is the Australian Securities and Investments Commission's consumer website with lots of financial tips and safety checks.

FIDO - How to Complain
If you have been unable to resolve a dispute with the business or person who provided you with goods or services, find out which is the right organisation to help you. A simple check now can prevent delays in getting your complaint resolved.

FIDO - Search ASIC's Databases
From here you can find out about licensing, registration and lodgement requirements and run all sorts of checks before you hand your money over.

Human Rights and Equal Opportunity Commission
The Human Rights and Equal Opportunity Commission investigates complaints about discrimination because of race, sex or disability.

Insurance Ombudsman Service
The Insurance Ombudsman Service is a national scheme for consumers aimed at resolving insurance disputes.

Private Health Insurance Ombudsman
The main role of the Ombudsman is to provide private health insurance members with an independent service for health insurance problems and enquiries.

Product Recalls Australia
Product Recalls Australia provides current product recall information based on notifications provided to the Parliamentary Secretary to the Treasurer.

Scam Watch
Look (and think) before your leap.  It includes a section about Internet Scams.

Superannuation Complaints Tribunal
The Superannuation Complaints Tribunal (SCT) is an independent Tribunal set up by the Commonwealth Government to deal with complaints about superannuation funds, annuities and retirement savings accounts.

Telecommunications Industry Ombudsman
The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers who have a complaint about their telephone or Internet service.

The Uniform Consumer Credit Code
The Uniform Consumer Credit Code governs all credit transactions in Australia. Credit providers must disclose all relevant information about your arrangement in a written contract, including interest rates, fees and commissions.

ACT Ombudsman
The Commonwealth Ombudsman performs the functions of the ACT Ombudsman.

Office of Fair Trading
The Office of Fair Trading reaches and protects the community through the administration of fair trading legislation and the registration and compliance of businesses in specific industries.

Consumer Credit Legal Centre
Legal advice and fact sheets for consumers in NSW in relation to credit, debt and banking.

Department of Fair Trading
The Department of Fair Trading is the NSW consumer protection agency.  There is a special section for Seniors.

Energy & Water Ombudsman
The Energy and Water Ombudsman provides an independent way of resolving complaints
for customers of electricity, gas, and larger water providers in NSW.

NSW Ombudsman
The NSW Ombudsman investigates and reports on complaints about the conduct of NSW agencies and their employees, including both government and some non-government agencies.

Consumer and Business Affairs
Consumer and Business Affairs (CABA) is a division of the Department of Justice, and aims to promote and regulate responsible business and industry association conduct through administration of a regulatory system that protects community interests.

Northern Territory Ombudsman
The Northern Territory Ombudsman receives complaints from members of the public who feel they have been treated unfairly or inappropriately by Northern Territory government agencies, statutory authorities or local government or community councils.

Office of Fair Trading
The Office of Fair Trading promotes the existence of a fair and ethical marketplace within the community.

Queensland Ombudsman
The Queensland Ombudsman makes sure that Queensland's public agencies - that is, government departments and bodies and councils (local governments) do the right thing by people.

Office of Consumer and Business Affairs
The Office of Consumer and Business Affairs regulates defined business activities and maintains business and civil records for South Australia.  Among other things the website has sections for Consumer Advice, Making a Complaint, Product Safety, Residential Tenancies and Scams.

South Australian Ombudsman
The South Australian Ombudsman investigates complaints against South Australian government and local government agencies and conducts freedom of information reviews.

Consumer Affairs and Fair Trading
Consumer Affairs and Fair Trading provides advice and information to the public and business operators on matters affecting the interests of consumers.  Potential breaches of legislation administered by the Office are investigated and product safety standards are enforced.

Tasmanian Ombudsman
The Tasmanian Ombudsman enquires into and investigates complaints against Tasmanian government departments, councils and certain public authorities.

Consumer Affairs Victoria
Within the overall mandate of the Department of Justice, the vision of Consumer Affairs Victoria is for a confident and informed Victorian marketplace distinguished by ethical trading and consumer protection.

Financial and Consumer Rights Council
The Financial and Consumer Rights Council (FCRC) is a non-profit, membership-based organisation which works to ensure that all people, particularly low income and vulnerable consumers, have access to fair treatment as consumers in the market place.

Victorian Ombudsman
The primary function of the Victorian Ombudsman is to investigate complaints from aggrieved persons against Government administration.

Department of Consumer and Employment Protection
The Consumer Protection Division of the Department of Consumer and Employment Protection (DOCEP) promotes consumer protection and fair trading in Western Australia.

Western Australian Ombudsman
The Western Australian Ombudsman is an independent and impartial person who investigates complaints about Western Australian government departments, statutory authorities, local governments and the Western Australia Police Service.